March 1, 2010
Sony Addresses Widespread PS3
Sony has posted an official
statement about PS3 issues; suggests that owners of older models not turn on
As of yesterday, there have been
widespread reports of older PS3 models (non-Slims) having a variety of issues,
including not being able to connect to the Playstation Network, Trophy issues,
and even some data loss. Sony has released an official statement via the
Playstation Blog addressing the issue, stating that the publisher is working on
a fix for the problems, and suggesting that owners of older PS3s not turn on
their systems until it is resolved. Read the blog post below.
"As you may be aware, some customers
have been unable to connect to the PlayStation Network today. This problem
affects the models other than the new slim PS3.
"We believe we have identified that
this problem is being caused by a bug in the clock functionality incorporated in
The date of the PS3 system may be
re-set to Jan 1, 2000.When the user tries to sign in to the PlayStation
Network, the following message appears on the screen; "An error has occurred.
You have been signed out of PlayStation Network (8001050F)".
When the user tries to launch a
game, the following error message appears on the screen and the trophy data
may disappear; "Failed to install trophies. Please exit your game."
When the user tries to set the
time and date of the system via the Internet, the following message appears on
the screen; "The current date and time could not be obtained. (8001050F)"
Users are not able to play back
certain rental video downloaded from the PlayStation Store before the
"We hope to resolve this problem
within the next 24 hours. In the meantime, if you have a model other than the
new slim PS3, we advise that you do not use your PS3 system, as doing so may
result in errors in some functionality, such as recording obtained trophies, and
not being able to restore certain data.
"As mentioned above, please be
advised that the new slim PS3 is not affected with this error. We are doing our
best to resolve the issue and do apologize for any inconvenience caused."
UPDATE: Sony has announced through
the Playstation Blog that the issue has been fixed. PS3 owners can now use their