PlayStation®2 AC Adaptor Replacement Program
Sony Computer Entertainment America Inc. (SCEA), in
cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced
today a PlayStation®2 AC Adaptor Replacement Program. This is a voluntary recall
of certain AC adaptors shipped to market with slim-line PlayStation 2 consoles
from October 2004 due to possible overheating. Replacement AC adaptors will be
provided at no charge to consumers.
A copy of the announcement release, distributed by the
CPSC, is below:
CPSC, Sony Computer Entertainment America Inc. Announce Recall of Certain AC
Adaptors Sold with Slim Version PlayStation® 2 Systems
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary recall of the
following consumer product. Consumers should stop using recalled products
immediately unless otherwise instructed. (To access color photos of the
following recalled products, see CPSC’s Web site at
www.cpsc.gov .)
Name of product: Certain AC Adaptors sold with slim version
PlayStation® 2 Systems
Units: About 843,000
Importer: Sony Computer Entertainment America Inc., of Foster City,
Calif.
Hazard: The recalled AC adaptors can overheat and melt. This poses the
risk of fire, burn and shock injuries to consumers.
Incidents/Injuries: Sony Computer Entertainment America has received 38
reports of adaptors overheating, including 19 reports of melting. There have
been four reports of minor property damage, two reports of minor burns and one
report of a minor shock.
Description: The recall involves AC adaptors with the following date
codes: 2004.08, 2004.09, 2004.10, 2004.11 and 2004.12 and serial numbers
beginning with "F3". The date code is located in a white box on the lower
right hand portion of the adaptor’s label. Just below the date code box is a
serial number beginning with "F3" followed by a series of digits. Adaptors
with other date codes and without the "F3" serial numbers are not included in
this recall. The AC adaptors were sold with slim version PlayStation® 2
consoles with model number SCPH-70011 or SCPH-70012. The PlayStation® 2 model
number is located on a label at the base of the slim console.
Sold at: Electronics, toy and computer game stores nationwide, as well
as Web retailers, from October 2004 through August 2005 for about $150 for the
complete system.
Manufactured in: China
Remedy: Consumers should stop using the recalled AC adaptors
immediately and contact Sony Computer Entertainment America to receive a free
replacement adaptor. Consumers should carefully unplug the recalled adaptors
from the wall outlet and allow to cool before handling.
Consumer Contact: For additional information, call Sony Computer
Entertainment America toll-free at (888) 780-7690 between 6 a.m. and 8 p.m. PT
Monday through Saturday, and between 7 a.m. and 6:30 p.m. PT Sunday, or visit
the firm’s Web site at
www.us.playstation.com .
The U.S. Consumer Product Safety Commission is charged with protecting the
public from unreasonable risks of serious injury or death from more than 15,000
types of consumer products under the agency’s jurisdiction. Deaths, injuries and
property damage from consumer product incidents cost the nation more than $700
billion annually. The CPSC is committed to protecting consumers and families
from products that pose a fire, electrical, chemical, or mechanical hazard. The
CPSC’s work to ensure the safety of consumer products – such as toys, cribs,
power tools, cigarette lighters, and household chemicals – contributed
significantly to the 30 percent decline in the rate of deaths and injuries
associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC’s
hotline at (800) 638-2772 or CPSC’s teletypewriter at (800) 638-8270 or visit
CPSC’s Web site at
www.cpsc.gov/talk.html . Consumers can obtain this release and recall
information at CPSC’s Web site at
www.cpsc.gov .
****
An estimated 960,000 AC adaptors in the U.S. and Canada
are included in the replacement program. To date, there have been 38 reports of
overheating AC adaptors, including four reports of minor property damage, two
reports of minor burns and one report of a minor static shock.
Consumers with slim-line PlayStation 2 consoles purchased
during or after October 2004 with model numbers # SCPH 70012 and SCPH 70011
should immediately unplug their AC adaptor and check to see if they have an
affected unit, or contact SCEA to determine if they are included in this
replacement program. The company will send consumers with affected AC adaptors a
free replacement. All affected adaptors have serial numbers that start with "F3"
with the following date codes: 2004.08, 2004.09, 2004.10, 2004.11, and 2004.12.
Consumers should call SCEA’s customer service at
1-888-780-7690, Monday – Saturday 6:00 a.m. – 8:00 p.m. PDT, and Sunday 7:00
a.m. – 6:30 p.m. PDT. Consumers can also access customer support through the
company’s Web site at
www.us.playstation.com
for additional information about the replacement program.
