news\ Sep 27, 2011 at 4:01 pm

Xbox LIVE Users Encounter Expired Email Issue

February 18, 2009

Xbox LIVE Users Encounter Expired Email Issue

A design flaw is leaving some Xbox LIVE gamers without their Gamertags due to expired MSN Live email accounts

A critical design flaw has begun to rear its head for Xbox LIVE users, as it has been reported that users with expired email addresses tied to their Xbox LIVE Gold accounts have lost their Gamertags. While Microsoft is currently looking into the issue, the only current recourse of action is the creation of a new Gamertag, meaning that all Gamerpoints accumulated on the prior account would be lost forever.

Downloads via Xbox LIVE do not appear to be affected by this issue.

About The Author
In This Article
From Around The Web
blog comments powered by Disqus