news\ Dec 16, 2013 at 5:15 pm

Xbox LIVE experiencing sign-in issues on Xbox 360

XBLA Corner

Heads up, Xbox 360 owners: Xbox LIVE appears to be on the fritz today.

The official status page notes that "Xbox LIVE Core Services" may be "limited," particularly when attempting to sign a child into Xbox LIVE. The good news is that Microsoft is aware of and looking into the issue.

"Are you having issues signing into a child account? Our team is actively engaged and investigating this issue," Microsoft said. 

"In the meantime, try visiting, which will provide you with the contact information to help you with a temporary work around for the issue. Thanks for all your patience. We will update you as soon we have more information."

To save you some time, here is the contact information posted to that page:

Phone assistance is available.

  • Monday-Friday: 09:00-21:00
  • Saturday: 10:00-18:00
  • Sunday: 10:00-18:00


  • 020 7365 9792 or 0800 587 1102
  • Hearing Impaired (TTY device): 0800 5871103

Weird, isn't PSN supposed to be the one experiencing problems?

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