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Xbox 360 Mass Effect 3 does not support Cloud saves, BioWare offers help

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BioWare's Mass Effect 3 is set to launch in less than two days now, offering players hours of intense, alien-space action. Fans of the series, or those who have at least played through Mass Effect 2, are eagerly waiting to save humanity with their Commander Shepard's from the second installment, but according to BioWare, the title does not support Cloud saves. 

In response to public outcry, BioWare and EA published a troubleshooting guide asking players to transfer their Cloud saves of Mass Effect 2 back to the original Xbox where it was created, and then transfer the file via transfer cable, USB, or memory card. 

Below are a few scenarios BioWare laid out for the community to deal with this "setback": 

We are currently aware of an issue that may prevent Xbox 360 users from importing their Mass Effect 2 save game files into Mass Effect 3.

Mass Effect 3 does not support cloud saves from Mass Effect 2. This can cause it to not recognize save files that have been transferred via cloud to a device other than the one where they originated. Therefore, the following scenarios will result in no import functionality.

  1.     Moving your save file from the hard drive disc to the cloud.
  2.     Moving your save file to another X360 system via the cloud (instead of a memory card or other device).

Solution to scenario 1:

  •     Move your save file from the cloud back onto the hard drive from which it originated, i.e. the X360 you originally created the save file on.

Solution to scenario 2:

  •     Move your save file from the cloud back onto the hard drive from which it originated, i.e. the X360 you originally created the save file on.
  •     Using a memory card, USB stick, or Xbox 360 HDD transfer cable, transfer the save file to the new X360.

Currently there is one scenario in which you cannot salvage the save file: if you have ever moved your save file to the cloud and the original system is not available to transfer it back to.

We understand this may be a great setback to those impacted who have been following the Mass Effect franchise over the years. We thank you for your patience.

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Tate Steinlage I write words about video games and sports. Hope you like them.
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