news\ Nov 19, 2013 at 10:45 am

What those PS4 error codes mean and how to fix them

PSN PS4 NW-31453-6

Oh technology, how you baffle us with your numbers. When the PlayStation 4 first launched, users were greeted with two error codes upon trying to connect to PlayStation Network: NW-31453-6 and E-80E80034.

Displaying error codes is not uncommon, but it certainly is frustrating. A brief message with a bunch of jumbled letters and numbers doesn't mean much to the average user. So Sony has compiled a nice little guide that outlines what each of the common error codes mean and the action you must take to fix it.

Error Code Description Action
CE-34878-0 Application has crashed. Restart the applicatoin in the content area.
NW-31484-0 DNS server not specified Restart the PS4 system.
CE-33179-3 Application is not found Retry after the installation is completed. 
Installation of Add-Ons fails until the installation of application installtion is complete.
CE-33991-5 Get the status of the non HTTP_GET_200 in Internet connection Retry Internet Connection test
NW-31367-0 Could not open wireless device. Restart the PS4 system.
E-8200002E The credit card information is not valid Remove credit card from accout, and then re-enter the credit card information.
Refer to Add / Remove Billing Information
NW-31194-8 Connection was reset. Restart the PS4 system.
CE-34788-0 This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. Delete the Update file from the USB storage device, and replace it with the update for reinstallation found from this page.

Hopefully this helps clear up any confusion you may have if one of these should appear. If an error code is missing, let us know, and we'll contact Sony to see if we can find out more.

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