news\ Dec 7, 2011 at 9:21 am

Users Reporting Xbox LIVE Connection Errors After Recent Dashboard Update


Last night, after a short delay, the latest Xbox dashboard update began rolling out.  If you haven't yet received yours, you should be receiving it soon.

Microsoft's Major Nelson updated fans, "We are a go!  The Xbox Update is currently on its way to all 35 million Xbox LIVE members around the world."

Of course, with any type of update, there will be obstacles.  The Xbox 360 is no different.  Fans have taken to the forums, reporting errors when attempting to connect online. 

"Hello, I just updated my Xbox 360 250GB Slim console and now, it won't connect to Xbox Live at all. I try to connect and it signs me in ten a pop-up about asking if I want the extra security with the requirement to put my ID password in every time I sign in pops up. I say no I don't and then it returns to the sign in screen before signing me out again. I tried again this time saying "yes" and got the same result," said one user.

In another thread, labled "Can't connect to Xbox Live after 12/6/11 update", many posts are reporting a similar issue.  Everyone seems to have the same problem and frustrations.

According to Nelson, Microsoft is aware of the issue and the team is working on it.

"Some Xbox LIVE members are getting a connection error when signing in to LIVE.  We are aware of the issue and the team is working on it."

You can keep track of any issues with Xbox LIVE on the status page.

The new Xbox dashboard update introduces cloud saving, full voice navigation using the Kinect, and a new, sleek layout.  Check back as we continue to play around with the new update.

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