Rockstar admits characters lost during GTA Online's launch are gone forever
We already know that Rockstar is giving an in-game cash stimulus of $500,000 to all Grand Theft Auto Online players for the game's launch troubles. While that is certainly noble of them, it doesn't make lost characters and ranks come back.
In the same post that Rockstar announced the cash stimulus, they also admitted that any characters and ranks lost during the launch issues are gone forever and cannot be recovered. Rockstar wrote:
For those that are still having any technical issues, as mentioned above there is a title update coming next week that will include more fixes including the vehicle loss one – and we will remain committed to continuing to fine-tune the game to address any and all issues to get GTA Online running as smooth as possible. Please remember to visit the Rockstar Support site at http://support.rockstargames.com for the latest info or to report your problem if you don’t see it there.
For those asking about their lost characters or rank, those will not be able to be restored so we sincerely hope that this cash stimulus we’re giving out this month will help you get back on your feet or to make your new life in Los Santos & Blaine extra sweet.
For those asking about other forthcoming GTA Online content such as Heists, those are indeed in the works and we hope to provide an update with release timing soon.
Another title update is due this week to fix the problem with disappearing vehicles.