news\ Jan 16, 2012 at 12:39 pm

GAME hack rumors are false, official statement released


Over the weekend it was reported that was hacked thanks to a "shell injection vulnerability" that allowed the hackers to access the Game user database and steal registered users emails and passwords.  At the time, it was unknown if any credit card information was compromised.

As it turns out, the report was a fat lie, as GAME confirmed that the rumors are "entirely false".  Knowing that users were concerned about the rumor, GAME investigated the claim and addressed the issue today.

GAME released an official message today about the hacking claims, ensuring "At GAME we guard our customers' details very carefully."

GAME spokesperson Anna-Marie Mason wrote, "We have thoroughly investigated the hacking claims made today by the website Pastebin, and can confirm that they are entirely false. The published email addresses are not registered users of, and there has been no breach of our database security."

"We would like to assure all our customers that their details are well protected, and advise anyone who has any questions to contact our customer services team via the website, our Facebook page or Twitter account."

Below is the contact information for GAME's customer service:

  • Customer Services phone: 0871 200 1221 (office hours)
  • Customer Services email:
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