news\ Nov 10, 2011 at 12:16 pm

Call of Duty Elite Service Update


Since the release of Modern Warfare 3, Activision's new Call of Duty Elite has been experiencing some technical difficulties.  According to Activision, "Registration requests for our new live service Call of Duty Elite are exceeding even our most optimistic expectations, which is creating a bottleneck and some players have not been able to register."

Since then, teams have been working non-stop to identify the issues and resolve them, but once again Activision ensured that these issues are having no impact on the performance of the game.

Today, we've gotten an update on the status  of the Elite service and the progress the workers have made on fixing the issues.

"At launch, our registration and login systems were crushed by gamers trying to enter the Elite site at the same time. We have now fixed the registration and login systems, but we have found that the greater than expected demand is crashing servers. We’re immediately deploying multiple additional servers to beef up the system. We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We’ll look to increase access to greater numbers of users as soon as possible."

Fans should expect longer wait times to get into Elite due to more users logging into the new system.  Activision urged fans not to worry if they don't see all of their recent matches or career summary.  "Your gameplay data for your entire careers in both Black Ops and MW3 is safely stored, and it will all be available to you once these issues are resolved."

Premium "Founder" Members of Elite also got an update.  To ensureevery premium member receives their full money's worth, Activision is "immediately and automatically extending your membership to Call of Duty Elite by 30 days at no additional cost."

While many are understandably frustrated with the failure of Elite, at least Activision is offering incentives to make up for the downtime.

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